Warranty and Guarantee's
We understand that buying a sofa is an investment and that you expect to get many years of comfort and enjoyment from your purchase.
At Diamond Furniture we aim to deliver only the very best quality upholstery to each and every one of our customers and in order to give you complete confidence and peace of mind, we are now offering a completely free, 10 Year Structural Guarantee on every piece of upholstery we sell. We hope this demonstrates our commitment to our customers not only now, but for years to come.
Our free 10 year guarantee covers structural faults including the following:
Defects to the frame (including warping and separation of frame components), castor blocks, bolt on arms, glides/feet or legs and support rails .
Our Free 10 Year Structural Guarantee is an extra benefit in addition to your normal statutory and legal rights.
Other issues that may arise are covered by our full 2 year guarantee, this includes all foams and interiors, fabrics and leather coverings, manual and electrical recliners and any problem arising from stitching. Any colour or fading is also covered by our 2 year guarantee.
We sell two different types of beds, Divan beds and Bedframes.
Most of our Divan beds are covered by an extended 5 year warranty this covers the mattress and the base against any manufacturing defects for a 5 year period. Issues that would be covered include spring failure, stitching issues on the mattress and structural issues with the divan base. This warranty does not cover general ware and tear.
All of our bedframes are covered by a 12 month warranty. This includes all slats, fittings and finishes against manufacturing defaults.
Dining Furniture and Bedroom Furniture.
Dining furniture includes all tables, chairs sideboards coffee tables storage units and any other cabinets.
Bedroom furniture includes all cabinet bedroom furniture and all upholstery bedroom furniture including headboards.
Dining and Bedroom furniture comes with a 2 year warranty. This covers all furniture for any manufacturing default for a period of 2 years.
We offer a Lifetime Guarantee on all our Horsen Tables
This covers any manufacturing faults or defects to the construction of the table. This does not include accidental damage or damage caused as a result of normal wear and tear or failure to maintain the table as per the care instructions supplied to you.
For any warranty information on a product or category that is not covered in this list you may contact us for details on 01-4508443 or on email@example.com
I enjoy the journey of design, as well as its final destination. I’m always excited to land in a faraway place, visit a little-known studio, and meet new craftspeople, designers and suppliers. Every stage of the process is rewarding, from the first brief to the last prototype. Over 25 years of experience has taught me that substance is as important as style when it comes to home furnishings. That’s why I choose solid carpentry, expandable variations, and family-friendly fabrics — as well as eye-catching patterns, sleek silhouettes and sophisticated styles.
My philosophy is that a Diamond design isn’t ready until it’s right, no matter how many times we have to return to the drawing board, the engineering plan, or the material selection. That a-ha moment — when the final piece arrives in all its perfection — is priceless, and worth every minute of the wait.
The greatest reward for my hard work, though, is seeing a William Diamond design in real life, in hotels, offices, and, especially, in my customers’ houses. Through my designs, I can make your house beautiful, comfortable and unique — but only you can make it a home.